Using this service means that you agree to the boundaries as set out below, as well as the GDPR Privacy Policy
I am not an immediate crisis service and I don't employ staff to be on call. I am also not a medical service. If you think you're having an emotional crisis, please call the NHS 111 for non-emergency advice. If you think you might harm yourself or someone else, please call the Samaritans on 116 123, ring 999, or go straight to A&E.
I am able to support you if you want to keep on top of your emotional wellbeing. I can work with you if you experience anxiety, depression, or other mental health problems, so long as you're able to manage your wellbeing day-to-day and aren't considering causing harm to yourself or others. If you need more support than I can offer, then I will work with you to help you find that support.
According to UK law, I have to contact the emergency services if I believe you might hurt yourself or someone else, or if you mention terrorism or money laundering. If you're involved in a crime, a UK court might ask me to share any information I have on you and legally I would have to agree, even if the only information I hold about you is your session booking details.
I am required by the BACP Ethical Guidelines to have a clinical supervisor. I may discuss some of my work with a clinical supervisor, but if I do, I will keep you anonymous. This means I won't tell my clinical supervisor anything that could identify you - I will only discuss clinical matters, such as what technique to employ or how I can support you better.
If I feel a bit concerned about you (for instance, if you miss a session without notice after discussing a difficult situation with me), then I may seek advice from my clinical supervisor and afterwards may get in touch with you, to make sure you're OK. I will use the email address and phone number you provided when booking your sessions or any other contact details you have given me directly.
Please let me know during your initial consultation if you'd like me to do anything else if I feel concerned about you, such as call a friend or family member.
I will use my training and clinical experience to offer you the best guidance and mental health support possible. If I am concerned about you, I may encourage you to work with me to find further support. Or it may be that during therapy I ask you questions that challenge your assumptions. None of these things mean that I’m telling you what to do. Your choices define you, so I can't make them for you.
I see clients on a weekly, fortnightly or ad hoc basis. If sessions are not taken weekly or fortnightly (with the exception of illness or planned holiday) this is classed as 'ad hoc' frequency and you will be charged for a 'single session' (currently £80 for 50 minutes).
If you are unable to attend your session a minimum of 72 hours notice is required. I do not offer refunds but I am happy to reschedule your appointment, providing the session takes place within 14 days of your original booking.
Sessions not paid for as per the above terms and conditions may be released so they can be used by other clients. If you are having problems making payment for any reason, please do contact me to discuss this to avoid auto-cancellation of your appointment.
For online sessions please ensure you find a private and safe location to have your session. A space where you can talk without fear of been overheard or interrupted.
Please ensure you have a good enough internet connection to attend the session, as poor connections may affect the quality of your session. If your therapy session is considerably disrupted by having a bad connection you may wish to switch to an alternative contact method i.e. from internet to voice call.